Refund & Return Policy

At Khalashop, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help! Here’s how our easy and hassle-free refund and return process works:

Returns:

• You can return any unused and undamaged items within 30 days from the date of purchase.
• Items must be in their original condition and packaging.
• To initiate a return, simply contact our customer support team at [support email/phone number] with your order details.

Refunds:

• Once we receive your returned item, we will process your refund to your original payment method within 5-7 business days.
• Shipping costs are non-refundable, and customers are responsible for return shipping fees, unless the item is defective or incorrect.

Exchanges:

• If you’d like to exchange an item, please contact us within 30 days of your purchase. We’ll assist you with the exchange process.

Damaged or Incorrect Items:

• If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a free return and replacement or a full refund.